Refund Policy

We offer a 48 hour approval period on all guitars, amplifiers, and pedals from the date of delivery.

This approval period is for the buyer to make sure that the instrument is in the condition and originality we advertised.

If a return is requested because the buyer simply doesn’t like the way an instrument plays, sounds or other personal preferences we reserve the right to deduct a 10% restocking fee. In the event of any return the buyer pays all shipping and insurance costs, both to and from, as well as any other fees associated with the transaction.

In the event a return is requested on an item prior to shipment or delivery a 5% restocking fee will be deducted.

For logistical reasons we are unable to accept returns or cancellations on any item that was special ordered.

All returns must be approved by phone or email and must be returned in the exact condition they left our store.

Any item returned not in the same condition it left our store is subject to a 20% restocking fee at our sole discretion.

Unauthorized returns will be refused and returned at customer's expense.

Please know we go to great lengths to ensure with 100% confidence that you are getting the exact item you purchased in the condition and originality described.

We strive to earn your business.